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Alaska Silk Pie Catalog
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FAQ
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FAQ
ROAD TASTED CAFE DIABLO
BE SURE TO READ YOUR "SHIPPING RULES"!
1. Are any of your desserts GLUTEN FREE?
Several of our desserts are gluten free but they are manufactured in a bakery that uses glutens in some of their other products.
The following products are "NOT" GLUTEN FREE but we can "SPECIAL ORDER" any of the following and Prepare them "GLUTEN FREE"!
1. Toni Whisenhunt
2. Susan G. Komen
3. White Chocolate Pumpkin
4. Triple Chocolate Mocha Mousse
5. Chocolate Royale
6. Strawberry Fields
7. Orange Cream
8. Plain Jane Trios
9. Layers of Love
10. Big "O"
11. Key Lime
12. Tiramisu
13. Gingerbread Pumpkin
14. Madagascar Cream Torte
2. Do you have any desserts for DIABETICS? Our white chocolate based desserts do not have any sugar added other than the sugar used to manufacture the white chocolate.
As for our dark chocolate silk, the sugar is only 20% of the overall dessert. If the chocolate dessert includes ganache; we use a semi sweet chocolate and we do NOT add any sugar to our ganache recipe white or dark.
See the testimonial by Shirley MacDowell...she is a diabetic.
3. How long can I keep my dessert in the refrigerator after it has been thawed?
We suggest only keeping it in the refrigerator for no more than 7 days but it can be re-frozen 3 times without compromising the quality.
4. Can I re-freeze my dessert once it has been thawed.....YES....
You can re-freeze your dessert 3 times without compromising the quality of the dessert unless it has a cake layer. If the dessert has a cake layer, you will only want to re-freeze one more time. Make sure you keep your dessert in the box in which it was shipped. This box will greatly increase the shelf life of the product. You should be able to keep your dessert for a minimum of 3 MONTHS.
5. What is the BEST way to re-freeze my dessert?
Be sure to save the box your dessert was shipped in as this will ensure against freezer burn and those unusual tastes that sometimes invade your freezer and then transfer to your frozen food.
6. How should I wrap my dessert for re-freezing?
You should place the remaining dessert in the freezer just overnight and when completely frozen, wrap your dessert in plastic wrap then place back in the shipping box with the center cut out. Place the styro top back on the top of the dessert, close the top of the box and your dessert should be good for at least 3 months....if it lasts that long..lol!
7. NUTS and NUT ALLERGIES....
Our desserts are prepared in a kitchen that uses NUTS in other products.
8. Are there Allergens in this product....YES
there is dairy; eggs, butter and cream in all of our products. We use a pasteurized egg in our Silk to insure against Salmonella. The pasteurized egg is heated to 161 degrees for 3 minutes to kill any and all Salmonella in our egg products.
9. Can I place an order with a "FUTURE SHIP DATE"....YES you May....
Many of our customers have asked if they can place an order and have it shipped at a later date? The answer is YES. There is a field just before you enter your credit card information that allows you to tell us what day you would like your dessert shipped. There is also a gift message field just below.
10. Can I enclose a gift message....YES
Just below the shipping date fied there is a gift message field. Just type in your message and we will make sure the gift card is placed in a pouch on top of the box.
BE SURE TO READ YOUR "SHIPPING RULES"!
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